If you’ve worked in technology long enough, you’ve probably said it or heard it said quietly during a long week. “It all pays the same.” The phrase often emerges halfway through a project that feels fundamentally flawed. The scope is unclear, the timeline is unrealistic, and the stakeholders keep shifting. Despite numerous planning sessions, no…
IT leaders are under increasing pressure to improve service reliability while managing growing ticket volumes and constrained resources. Business automation has long been a priority for IT organizations, and AI has emerged as the most impactful accelerator of that strategy. By automating ticket triage, improving categorization, and aggregating incidents into actionable patterns, AI enables support…
In a previous post, we explored how accelerating mergers and acquisitions (M&A) impact technical architecture, with a particular focus on the Network Operations Center (NOC) and monitoring strategy. That discussion rightly emphasized tooling, telemetry, and architectural integration. But architecture alone does not keep the lights on. When an organization is acquiring companies at speed, the…
(A follow-up to the “When IAM meets M&A: operational readiness beyond architecture” post) In our previous post Keith discussed “what running the architecture means for IAM” and its impacts on everyday operations readiness, enablement, people, and process. In this article we will focus on what teams like network operations (NOC) actually do with the architecture; translating it…
(A follow-up to the “IAM at ABC Health Now – a logical architecture for fast, secure M&A onboarding” post) In our previous post we walked through how our fictional organization, ABC Health Now, built a logical architecture to speed up and secure its mergers & acquisitions onboarding: the goal being faster time-to-value, lower friction, and…
Last time, we covered how logical architecture drives operational readiness. This week, we’re zeroing in on the key capabilities of Identity and Access Management. Many organizations face similar identity and access management (IAM) challenges as illustrated in our fictional example of ABC Health Now. Ensuring users can seamlessly access tools, applications, and data from their first day remains…
In our last post, The Logical Architecture of our ABC Health Now Use Case, we looked at how IT translates business goals into something real and actionable. We showed how a logical architecture connects strategy to technology and how key capabilities like data integration, identity management, and collaboration tools come together to support business outcomes….
In our previous post, we explored what ABC Health Now needs to achieve. Now, we’re zooming in on how IT makes that happen by translating business goals into technical realities. A logical architecture is important in mergers and acquisitions because it provides a clear blueprint of how IT capabilities, systems, and data should integrate, ensuring…
A follow-up to “Architecting Transformation: A Real-World IT Blueprint for Business Agility” by Jeffery Davidson In Jeff’s last post, we looked at how a clear conceptual architecture connects business goals to the technology and capabilities that enable them. The example of ABC Health Now showed how faster mergers and acquisitions can be achieved by aligning…
Every organization has goals it’s working to achieve, like faster growth, smoother operations, and improved customer experiences. But reaching those goals requires more than just a solid technical design or a clear vision for change. It takes both. Conceptual architecture and transformation must work together for strategy to turn into action. Architecture outlines the essential systems,…